Reviews
Voted Best HVAC in WNC 2014-2018
Local Reviews
Powered by Nearby NowOur Reviews by City
Great service!
Pam - Asheville, NC
The technicians are always very polite and courteous. They come a the scheduled time and I receive an email with a photo of the tech that is coming. Thanks Gentry!
Excellent service
Hillary - Candler, NC
I really value Gentry’s clear efficient scheduling and follow through. There is no having to wait all day for someone to show up, if they say they will be here between 8:30 and 9:30 they are here. I have really enjoyed the short bios on their repair people that they send out. Both repair folks who came out to the house over the past year have had interesting histories and it felt much more like I was meeting with someone from my community rather than just some random repair person. No one tried to upsell me on products. I am on the Genty maintenance plan; the plan is reasonable and is well worth the peace of mind I have knowing the system is in good shape whether we are in extreme cold or heat. In an era when good service is harder and harder to come by Gentry’s excellent customer service stands out as professional and reliable at a fair price.
Pleasant, efficient and knowledgeable.
Carol - Asheville, NC
Great service
L - Asheville, NC
Great, Professional Service.
Brian - Asheville, NC
My wife and I have been customer's of Gentry Heating since 2003. We have greatly appreciated their level of knowledge, professionalism and service that they have consistently provide over the years. A special thank you to Duane Gentry, Bill Sears, Karen Smith, Kelly Giezentanner, Stephanie Ownbey and Josh Thomas.
Great Company!
Mary - Black Mountain, NC
Great service!
Excellent service
Colleen - Hendersonville, NC
Thorough and caring
John - Asheville, NC
Jeff is the ultimate professional. His inspection of my two heat pump units revealed that replacement capacitors were needed in both units and that one unit was low on Freon. While I naturally would have preferred that nothing was needed (and hence no service expense), Jeff did his job superbly and has likely extended the life of both our units!
Great service
Krista - Asheville, NC
On time and great service
Great Service
Dan - Swannanoa, NC
Very professional service with good advice on proper use of the system.
great service. A tech who understood my ancient Thermo Pride...
Jansundog - Asheville, NC
Gentry has always been reliable...they've been maintaining my furnace since it was put in in the 60's.
Great service
Susie - Asheville, NC
Thank you. This service appointment was great — on-time, fast, and easy.
Very efficient and personable staff
B - Asheville, NC
Excellent service
Peter - Asheville, NC
We have always had excellent service from Gentry, and today was no exception. Jeff Thomas was courteous, knowledgeable and efficient.
Satisfactory service.
Robert - Asheville, NC
I felt confident that when Mr. Thomas left my unit was serviced properly.
William W.
Tune up on a Gas Furnace
William W.
Tune up on a Trane Heat Pump
William W.
Tune up a Heat Pump
Ian B.
Tune Up On Heat Pump
Jeff T.
Tune up Heat on Carrier Heat Pump
Jeff T.
Tune up Heat on Carrier Gas furnace and heat pump
Gerry R.
Tune up oil furnace
Stacie J.
Heat Tune Up x2 heat pumps
Jeff T.
Tune up Heat on Payne Heat Pump
Jeff T.
Tune up Heat on Goodman Heat Pump
Gerry R.
TUNE UP GAS FURNACE AND HEAT PUMP
William W.
Tune up on a Thermo-Pride Gas Furnace
Joshua T.
Heat Tune on Carrier Gas Furnace.
Jeff T.
Tune up on generac Generator
Gerry R.
TUNE UP CARRIER GAS FURNACE
