Reviews

2018 best of wnc

Voted Best HVAC in WNC 2014-2018

Local Reviews

Rated 4.9 out of 5 stars based on 4658 customer reviews


Map of Asheville, NC

Great service!




The technicians are always very polite and courteous. They come a the scheduled time and I receive an email with a photo of the tech that is coming. Thanks Gentry!


Map of Candler, NC

Excellent service




I really value Gentry’s clear efficient scheduling and follow through. There is no having to wait all day for someone to show up, if they say they will be here between 8:30 and 9:30 they are here. I have really enjoyed the short bios on their repair people that they send out. Both repair folks who came out to the house over the past year have had interesting histories and it felt much more like I was meeting with someone from my community rather than just some random repair person. No one tried to upsell me on products. I am on the Genty maintenance plan; the plan is reasonable and is well worth the peace of mind I have knowing the system is in good shape whether we are in extreme cold or heat. In an era when good service is harder and harder to come by Gentry’s excellent customer service stands out as professional and reliable at a fair price.


Map of Asheville, NC

Pleasant, efficient and knowledgeable.





Map of Asheville, NC

Great service





Map of Asheville, NC

Great, Professional Service.




My wife and I have been customer's of Gentry Heating since 2003. We have greatly appreciated their level of knowledge, professionalism and service that they have consistently provide over the years. A special thank you to Duane Gentry, Bill Sears, Karen Smith, Kelly Giezentanner, Stephanie Ownbey and Josh Thomas.


Map of Black Mountain, NC

Great Company!




Great service!


Map of Hendersonville, NC

Excellent service





Map of Asheville, NC

Thorough and caring




Jeff is the ultimate professional. His inspection of my two heat pump units revealed that replacement capacitors were needed in both units and that one unit was low on Freon. While I naturally would have preferred that nothing was needed (and hence no service expense), Jeff did his job superbly and has likely extended the life of both our units!


Map of Asheville, NC

Great service




On time and great service


Map of Swannanoa, NC

Great Service




Very professional service with good advice on proper use of the system.


great service. A tech who understood my ancient Thermo Pride...




Gentry has always been reliable...they've been maintaining my furnace since it was put in in the 60's.


Great service




Thank you. This service appointment was great — on-time, fast, and easy.


Very efficient and personable staff





Excellent service




We have always had excellent service from Gentry, and today was no exception. Jeff Thomas was courteous, knowledgeable and efficient.


Satisfactory service.




I felt confident that when Mr. Thomas left my unit was serviced properly.


William W.

William W.

Tune up on a Gas Furnace

Near E Wonder Rd, Leicester, NC 28748
William W.

William W.

Tune up on a Trane Heat Pump

Near Brookcliff Dr, Asheville, NC 28804
William W.

William W.

Tune up a Heat Pump

Near Woody Ln, Asheville, NC 28804
Ian B.

Ian B.

Tune Up On Heat Pump

Near Buck Spring Acres, Candler, NC 28715
Jeff  T.

Jeff T.

Tune up Heat on Carrier Heat Pump

Near Ridge Vista Rd, Gerton, NC 28735
Jeff  T.

Jeff T.

Tune up Heat on Carrier Gas furnace and heat pump

Near Creston Dr, Black Mountain, NC 28711
Gerry R.

Gerry R.

Tune up oil furnace

Near Pinecroft Rd, Asheville, NC 28804
Stacie J.

Stacie J.

Heat Tune Up x2 heat pumps

Near Walker Town Rd, Black Mountain, NC 28711
Jeff  T.

Jeff T.

Tune up Heat on Payne Heat Pump

Near Sulphur Springs Rd, Asheville, NC 28806
Jeff  T.

Jeff T.

Tune up Heat on Goodman Heat Pump

Near Winding Ridge Rd, Black Mountain, NC 28711
Gerry R.

Gerry R.

TUNE UP GAS FURNACE AND HEAT PUMP

Near Elmore St, Asheville, NC 28804
William W.

William W.

Tune up on a Thermo-Pride Gas Furnace

Near US-23 BUS, Asheville, NC 28806
Joshua T.

Joshua T.

Heat Tune on Carrier Gas Furnace.

Near Deanwood Cir, Asheville, NC 28803
Jeff  T.

Jeff T.

Tune up on generac Generator

Near Holly Rd, Black Mountain, NC 28711
Gerry R.

Gerry R.

TUNE UP CARRIER GAS FURNACE

Near Dubois Dr, Asheville, NC 28805
carrier infinity heat pump

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