When you require heating system repair in Sylva, NC, affordability and experience are two very important factors. At Gentry Heating, Inc., we can offer you both. Our company has been established in the Sylva, NC area for more than 50 years now. We are an experienced provider of heating system repair that you can depend on to get the job done right the first time we come to your Sylva, NC home or business. A skilled service technician is on-call at all times to respond to your emergency heating system repair requests. We also offer scheduled repairs, new installation, preventative maintenance and indoor air quality evaluations.

We Are a Carrier Factory Authorized Dealer That Guarantees Your Satisfaction

Gentry Heating, Inc. is pleased to let you know that we belong to the Carrier factory authorized dealer program. This is a very exclusive club that is limited to the top five percent of HVAC dealers across the country. While many heating and cooling contractors sell Carrier products, only the very best earn the right to be called a factory authorized dealer. In order to earn this honor, we first had to demonstrate our complete dedication to customer satisfaction and high standards for how we conduct business. Carrier sends a representative to each applicant’s shop to evaluate it in person. It also contacts the dealer’s customers after their repair work has been completed to ensure satisfaction.

Another important consideration that Carrier requires is for at least one service technician to be certified by the North American Technician Excellence (NATE) program. We are in agreement that NATE is the best testing and training program in the HVAC industry. When a technician earns certification in an area of specialty, he or she is considered to be an expert in that area. Our company fully supports sending our technicians through the NATE program to ensure they are able to meet and exceed your expectations.

Your Heating System Repair Appointment with Gentry Heating

If your repair is not an emergency, we encourage you to get a free estimate before scheduling an appointment. This will help you understand what to anticipate as well as budget for the cost of the upcoming repairs. On the day of your appointment, you can expect us to arrive on time with the proper tools to complete the job the same day. In the rare situation that the problem is more extensive than we realized, we can get the parts we need by the next business day. We always take the time to explain to you what we are going to do before we do it. Our technicians also provide customer education in order to help them avoid the same type of repair problem in the future.

A Little Preventative Maintenance Goes a Long Way

The best thing you can do for your furnace is to invest in an annual preventative maintenance contract with our company. This ensures that your system operates at maximum energy efficiency all winter long. Furnaces that are regularly serviced also last longer before having to be replaced.