Position: Demand Service Tech
James comes to Gentry with 20+ years of experience in the HVAC industry with his EPA certification and certifications in plumbing and small business management. In his personal life, he enjoys spending time with his wife and six children. He also enjoys fishing and attending his children’s sports functions.
Service way above average
Brooke - Hendersonville, NC
I iiked James very experience Adam on the other hand was rude and made me feel like an idiot
Justine - Asheville, NC
Just wanted to thank James G for his excellent service on a recent cooling problem we had. Even at the end of a long day he tracked down the problem (critters chewed a wire and shorted it out), and fixed it in a timely and professional manner. Thanks for your help!
Prompt and thorough
Tom - Hendersonville, NC
Explains well and efficient
Very satisfied - great attention to detail
P. - Weaverville, NC
James spent time explaining different issues and followed up as discussed.
Fabulous, friendly and expert service
Melanie - Lower Hominy, NC
I have called Gentry twice to work on my HVAC, both times it has been easy to schedule an appointment that works for my schedule. I have an unusual system and have previously used multiple other companies for service needs. None of them have been as efficient or as qualified as Gentry. None of them have left me with confidence in their knowledge or their work. James was my service repairman both times I called Gentry. He was fabulous and represents your company so well! . He was always respectful about calling to let me know when he would arrive. When he did arrive he was quickly able to analyze the system and the problem and repair it. He was friendly, professional, helpful and knowledgeable. He could not have been better and I could not be more pleased! After 5 years I have finally found a company and a service person I can trust and rely on for good quality, professional and honest service! Thank you so much!
Quick accurate service for AC
Robert - Marshall, NC
Quick service response for our A.C. repair .. experienced technician who's main focus was to find problem & resolve. This customer is more than satisfied
Happy Gentry Customer for many years!
Susan - Black Mountain, NC
I've been a highly satisfied customer of Gentry for many years, and will continue. They have always been quick to respond to my request for service, and since I am a contract customer they call me every spring and fall to schedule regular maintenance. The repairmen have always arrived on time, as expected, are polite and neat in their work.
Barb - Asheville, NC
JAMES WAS AN EXCELLENT SERVICE PERSON. BESIDES BEING KIND AND PERSONABLE I WOULD RATE HIM A+ HE DID NOT WASTE ANY TIME LITERALLY RUNNING BACK AND FORTH TO HIS TRUCK. I RECOMMEND HIM H I G H L Y ! WE ALL POSITIVELY RECOMMEND HIM AND HOPE WE GET HIM IF WE NEED YOUR SERVICES................THANKS
Mary - Fairview, NC
James was great
Terry - Asheville, NC
Professional and friendly service
24/7 Emergency Service Available