Israel G.

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Israel Grooms
Position: Demand Service Tech

Israel has 16 years of experience in the HVAC industry and is both NATE and EPA certified. He has been married four years to Brooke, and they have a three -year-old son. He enjoys camping and hiking.

Local Reviews

Rated 5.0 out of 5 stars based on 133 customer reviews

Map of Laurel Park, NC

Installation of whole house humidifier




When I decided to have a whole house humidifier installed, I got quotes from four companies. The sales person from Gentry assured me that they could give me exactly what I wanted AND they had a very competitive price. After four visits, a technician finally completed the installation of a system. I closely monitored the performance of the humidifier over the course of 7 days. It was NOT what was promised and did not function properly. On a Friday morning, I called the sales person and explained the situation. That very day, at 7:00 PM, Israel was at my doorstep. In a matter of 90 minutes, he had the system functioning properly and integrated with my existing HVAC controls. I found him to be truly professional, knowledgeable, and courteous . In spite of my disappointment with the initial installation, Gentry came through and gave me exactly what was promised and what I wanted. I have never known a company technician to work till almost 9:00 PM on a Friday night in order to satisfy a customer. Gentry truly goes the extra mile to ensure customer satisfaction. I highly recommend them.


Map of Asheville, NC

Digital Thermostat Device




Israel Grooms did an outstanding job installing the digital thermostat device and getting the application up and running. Great service


Map of Lenoir, NC

Perfect




The technicians are always professional knowlegsblr and courteous. Israel Grooms was all of that and more!! Thank you.


Map of Asheville, NC

Great service on tough problem.




He's The Best in Class


Map of Asheville, NC

Great service





Map of Fletcher, NC

Gentry Is the BEST




We were having a minor yet tricky issue with our Whole House Humidification System. So, Gentry scheduled a "service call" and sent Israel, one of their Service Technicians out to troubleshoot the problem. He arrived on-time and was very polite, professional and skilled. He was able to quickly diagnose and correct the problem.


Map of Barnardsville, NC

Well Done




Prompt, knowledgeable, polite and communicated all aspects of the diagnostics. I am very pleased with the job that was done!


Map of Asheville, NC

Fixing Zoning




The gentleman that came here (Israel) was helpful and knew how to correct my issues. Best experience I've had in regards to servicing AC in a few years!


Map of Asheville, NC

What a relief




Super great customer service


Map of Asheville, NC

Most satisfactory





Israel G.

Israel G.

Humidifier repair

Near Ladys Fern Trail, Laurel Park, NC 28739
Israel G.

Israel G.

Geothermal repairs

Near Round Mountain Pkwy, Lenoir, NC 28645
Israel G.

Israel G.

Honeywell thermostat installed

Near Executive Park, Asheville, NC 28801
Israel G.

Israel G.

Lennox heat pump repair

Near Long Shoals Rd, Asheville, NC 28803
Israel G.

Israel G.

Lennox heat pump repair

Near Long Shoals Rd, Arden, NC 28704
Israel G.

Israel G.

Breaker panel repairs

Near Rose Hill Rd, Asheville, NC 28803
Israel G.

Israel G.

Condensate pump replacement

Near Kells Blue Ct, Lower Hominy, NC 28715
Israel G.

Israel G.

Humidifier repair

Near Jake Ridge Trail, Fletcher, NC 28732
Israel G.

Israel G.

Geothermal repairs

Near Barnardsville Hwy, Barnardsville, NC 28709
Israel G.

Israel G.

Honeywell zoning repairs

Near N Kensington Rd, Asheville, NC 28804

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