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About us

Your heating and cooling system doesn't just control the temperature of your home - it affects your family's health as well. That's why it is essential to select an HVAC (heating, ventilation, and air conditioning) professional like Gentry Heating and Cooling who can design, install and service an efficient and intelligent comfort system.

Established in 1963, Gentry Heating and Cooling began as a family owned and operated business. With Western North Carolina in mind, our focus was to meet the unique, home comfort needs of every customer. This continues to be our objective today! At Gentry Heating and Cooling we seek to give each customer the consideration and quality that they deserve, while meeting the individual needs of each project.

We understand that time is something that everyone values. So, it is our goal to serve each customer with respect for his or her time. It is also important that we honor each customer by allowing them to make decisions. We cultivate this with upfront pricing and a multi-tiered sales experience. We want to educate each customer so that a well informed decision about their HVAC system can be made.

From our humble beginnings to the business that we've become, there is one thing that hasn't changed….the importance of every customer. Know that at Gentry Heating and Cooling, you are valued. Give us a call today and see how we can help your home or office become more clean, comfortable and enjoyable.

Gentry Heating andCooling Customer Bill ofRights

• Every representative of Gentry Heating, Inc. will respect your property.
• Each of our representatives will be courteous, friendly and professional.
• All phone calls will be returned on the same day.
• We will respect your time.
• All of our representatives will show up on time or communicate any such delay.
• We will clearly communicate the work to be done in your home or business.
• We will get your approval for all service work and parts ordered prior to the repair. You will not be charged if the work is not approved.
• We will communicate a reasonable timeline for the service(s) that must be completed.
• Once we start your project, we will see it through to completion in an orderly, expedient manner.
• We will follow up on our work to ensure complete customer satisfaction.